01. Cover
02. Introduction
03. Development Strategy
04. Corporate Culture Concept System
05. Honours and Awards
06. Contents
07. Definitions
08. Important Notice
09. Financial Highlights
10. Corporate Information
11. Message from the Chairman
12. Message from the Chairwoman of the Board of Supervisors
13. Management Discussion and Analysis — Financial Review
14. Management Discussion and Analysis — Business Review
15. Management Discussion and Analysis — Risk Management
16. Management Discussion and Analysis — Organisational Management, Human Resources Development and Management
17. Management Discussion and Analysis — Outlook
18. Corporate Social Responsibilities
19. Changes in Share Capital and Shareholdings of Shareholders
20. Directors, Supervisors and Senior Management Members
21. Corporate Governance
22. Report of the Board of Directors
23. Report of the Board of Supervisors
24. Significant Events
25. Independent Auditor’s Report
26. Consolidated Financial Statements Contents
27. Consolidated Income Statement
28. Consolidated Statement of Comprehensive Income
29. Consolidated Statement of Financial Position
30. Consolidated Statement of Changes in Equity
31. Consolidated Statement of Cash Flows
32. Notes to the Consolidated Financial Statements
33. Supplementary Information
34. Reference for Shareholders
35. Organisational Chart
36. List of Major Branches and Subsidiaries
37. Back Cover
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