Dear customers,
To provide you with better service, we will conduct system upgrade and maintenance from 19:30 to 22:30 on October 26th and from 19:30 to 22:30 on November 2nd, 2024 (Beijing time). During the aforementioned time period, the Bank’s foreign exchange fund settlement, cross-border inward remittance clearing and personal remittance services will be temporarily unavailable, which may affect some customers in the Asia-Pacific region1, Europe-Africa region2, and the America region3 to use the above services, each suspension will last no more than 50 minutes and will occur once (twice in total) for each of these services.
We kindly request that you adjust your business processing time as necessary, and apologize for any inconvenience this may cause. For further inquiries, please call our customer service hotline at 95566.
Thank you for your understanding.
Bank of China Limited
October 25th, 2024
1Asia-Pacific region: Singapore Branch, Tokyo Branch, Seoul Branch, Sydney Branch, Ho Chi Minh City Branch, Manila Branch, Phnom Penh Branch, Taipei Branch, Mumbai Branch, Auckland Branch, JSC AB (Bank of China Kazakhstan), Bank of China (Malaysia) Berhad, Vientiane Branch, Karachi Branch, Colombo Branch, Jakarta Branch, Tai Fung Bank.
2America region: Bank of China (Canada), Grand Cayman Branch, Panama Branch, Bank of China México, S.A. Institución de Banca Múltiple, Bank of China (Peru) S.A., Buenos Aires Branch.
3Europe-Africa region: Dubai Branch, Abu Dhabi Branch, London Branch, Milan Branch, Johannesburg Branch, Bank of China (Zambia) Limited, Hungarian Branch, Paris Branch, Frankfurt Branch, Luxembourg Branch, Brussels Branch, Bank of China (Mauritius) Limited, Luanda Branch, Qatar Financial Center Branch, Banque de Chine (Djibouti) S.A., Riyadh Branch, Geneva Branch.
